Privacy Policy

Introduction

SAR Aviation Private Limited (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including aircraft charter, helicopter charter, air ambulance, and Chardham Yatra services (“Services”).

By using our Services or visiting our website, you agree to the terms of this Privacy Policy. We may update this Policy from time to time to reflect changes in our practices, so we encourage you to review it periodically.

Information We Collect

We collect personal and non-personal information necessary to provide you with our aviation services and improve your experience. This may include:

  • Full name, date of birth, and contact details (email, phone number, address);
  • Passport or ID details for flight booking and travel verification purposes;
  • Payment details required for processing transactions (securely handled);
  • Information related to flight preferences, emergency contacts, and special requests;
  • Device information, IP address, and browsing data collected automatically when you visit our website.

How We Use Your Information

Your data helps us operate effectively and provide you with personalized aviation experiences. We use your information to:

  • Process and confirm flight bookings and other related services;
  • Provide customer support and respond to your queries;
  • Send confirmations, updates, or notifications about your bookings;
  • Comply with legal, regulatory, and safety obligations required for aviation services;
  • Improve our website, offerings, and customer experience.

We do not sell, rent, or share your personal information with any third party for marketing purposes without your consent.

Data Storage and Security

We store your data securely on trusted servers with industry-standard security measures to protect against unauthorized access, alteration, or destruction. SAR Aviation ensures compliance with applicable data protection laws and uses encryption, firewalls, and secure access protocols to safeguard your information.

Data Disclosure

We may share your personal information only in the following situations:

  • With government authorities or regulatory bodies as required under applicable law;
  • With trusted third-party partners (e.g., pilots, operators, or logistics providers) who assist in providing our services, under confidentiality agreements;
  • If required by law, legal process, or to protect the safety and rights of our passengers and team members.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality, analyze usage patterns, and enhance your browsing experience. You can control or disable cookies through your browser settings, but doing so may limit certain features.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party site you visit.

Your Rights

You have the right to access, correct, or delete your personal information held by SAR Aviation. You can also request to withdraw consent for data usage, subject to legal and contractual restrictions. To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, and resolve disputes.

Updates to This Policy

SAR Aviation may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date and post the new version on our website. Continued use of our services after such updates constitutes acceptance of the revised Policy.

Contact Information

SAR Aviation Private Limited
8/92 Mehram Nagar, Opp. IGI Airport T1,
New Delhi 110037 India
Email: info@saraviation.in
Phone: +91-9868279918